ERP vendors often start off as cross-industry application providers but, in time, they will become interested in developing industry-specific vertical applications. Zoho recently discussed their goals ...

Zoho’s AI assistant Zia and its team-mates have evolved, now allowing enterprises to build and distribute intelligent, autonomous digital agents.

Monday CRM makes automation easy ... or send incomplete information to an account manager. By automating these functions, companies can devote less time to them on a daily basis.

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers Group.

What Is CRM Automation? A Complete Guide for Sales ... workflows that execute these tasks automatically. Common automated functions include: Sending lead-nurturing emails. Scheduling follow ...