Following in-depth analysis on passenger comfort, feedback, and product consistency - the world's best airlines has been ...

D allas Love Field (DAL) is one of the two main commercial airports serving the Texan city, alongside the intercontinental ...

Long lines, empty food buffets, and nowhere to sit. Designing airport lounges that challenge perceptions is no easy feat.

I earned 1 million points by completing the SAS EuroBonus challenge. Within one month, I flew 15 different SkyTeam airlines ...

Topping our list of British Airways longest routes is from London Heathrow to Santiago in Chile, with a distance of 7,227 ...

Losing your luggage to the mysterious labyrinth of an airport baggage system is every flier's worst nightmare—especially when ...

More airlines are working on improving the customer experience for passengers who need assistance when flying due to ...

Virgin Atlantic promised to reimburse us 75% of the cost of our tickets to the US after we agreed to switch flights. But although the trip was last May we have yet to receive it.

As loyalty businesses become increasingly powerful profit centres for airlines, there are warnings that some have forgotten ...

The proportion of plus-size people in the UK is rising. The NHS says that the percentage of obese people almost doubled in a ...

Virgin Atlantic is delighted to announce that customers can now use the new Share Item Location feature to privately and ...

A storm is brewing behind the scenes at Heathrow, the UK’s busiest airport – despite a record-breaking month for the travel hub. Airlines operating out of Heathrow, including the owner of British ...