Let’s get back to the discussion of the definition of a customer: Are we talking about the customer as a business or the customer as a person? If the customer is a business, then it is likely that the ...
ISVs are facing increased pressure to deliver innovative, user-centric solutions that stand out in a competitive market. One ...
Discover how asking the right questions can help IT decision-makers navigate the complex landscape of security solutions and ...
MRO Corp (MRO), the leading clinical data exchange company in healthcare, has been named 2025 Best in KLAS for the release of ...
FINRA issued its 2025 Annual Regulatory Oversight Report, providing a detailed look into FINRA’s current regulatory oversight ...
DAYS of utter darkness at the University College Hospital in Ibadan, Oyo State, have now ended as the management of the ...
Magee, who previously served as CEO of Tampa, Fla.-based ITSM vendor ConnectWise from 2019 to 2024, takes over from Cynet ...
Infobip recognized as a worldwide Communications Platform as a Service (CPaaS) Leader by IDC MarketScape for the third time ...
Entire broadcast workflows and studios managed through the cloud. A U.S. election that’s being widely covered through social ...
Black Book Research's rankings are exclusively determined by comprehensive user and client experience surveys. Notably, the organization does not solicit or accept any fees for vendor inclusion or ...
Quality control measures safeguard brand reputation and customer satisfaction. Work with vendors to implement strict quality assurance protocols, including inspections, testing procedures, and ...