In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...

Indian startups can build both for rich economies and at home to bridge divides, says Garg, founding partner at early-stage ...

Salesforce, Inc. CRM is scheduled to release fourth-quarter fiscal 2025 results on Feb. 26. Stay up-to-date with all quarterly releases: See Zacks Earnings Calendar. For the fiscal fourth quarter, the ...

The best use cases for agentic AI today are where speed, scale, and structure matter more than creativity or deep expertise.

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

AI agents aren’t meant to take human jobs—instead they free humans from their most tedious tasks and allow them to focus on things that move the needle.

Harvard economists dug into the way technology affects workplaces and hiring over several decades, and found that AI's ...

SmartSuite, the next-generation work management platform, has announced a significant global expansion, fueled by a total of ...

What conversational AI tools are making waves this year? Read our top-5 list to find it out and get the best for yourself.

Ramsundernag Changalva, a technology expert with 19+ years of experience in delivering Enterprise Performance Management (EPM ...