Owain is the CRM Editor at TechRadar. He spends his time getting hands on with CRM platforms, interviewing key players from across the industry, researching the CRM market, and attending industry ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

Sprinklr, providers of a unified customer experience management (Unified-CXM) platform, has integrated with Bluesky for insights and content publishing.

Faced with countless brands offering similar services and persuasive salespeople, what can you do to attract customers to ...

No-code platforms can offer the ability to surface business insights, but their true value lies in enabling action.

Four industry experts from ECI will share proven strategies, success stories, best practices, and new ideas for residential construction businesses to increase profitability, leverage AI and tech ...

The lawn maintenance industry is booming, with the worldwide market projected to hit 68.66 billion by 2030. The prospects are ...

Automation is redefining lead generation. The shift from manual to intelligent, data-driven systems provides a pathway to ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

From creating visionary content to optimizing for LLMs, unpack key tactics influencing industry conversations and fueling new approaches.

Among all potential avenues of digital marketing, nothing comes close to the power of email marketing to generate leads, reach people, and guarantee conversion. However, to execute, customize, and str ...

The conversational AI revolution is just beginning, and businesses must prepare for an AI-powered future says the company’s ...