Factors such as artificial intelligence (AI) and automation, the influence of social media, shifting political climates and ...

By Daniel OFOLIQUAYE, ACIB Imagine walking into a bank branch in 2040 where humanoid robots and AI-driven kiosks efficiently process transactions in seconds. In such a world, where does the ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

UPS’s CEO says the company is cutting back its shipping for Amazon by 50 percent.

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Most folks would argue that flirting can, in fact, be hard. You have to balance so many spinning plates, to be funny, interesting and not drive the other person away. However, there are always a few ...

Which? explains whether it's safe to save with a smaller bank or online platform, and what to consider when comparing deals ...

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term workplace agility.

Most days, ecommerce sales occur without any face-to-face interaction. Customers can find your brand online, peruse your ...

When brands look to connect emotionally with customers or clients, they often think first of marketing. But amazing customer ...