Here’s what we learned about customer acquisition strategies for direct mail based on this year’s survey data.

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

“In times of change, it’s crucial to remember the basics: Customers want to feel known, heard and understood,” said Katie Costanzo, president of Customer Experience, CSG. “Today’s technology can help ...

In the ever-evolving digital marketplace, placing customers at the heart of your business strategy isn’t just a trend—it's a ...

Q3 2025 Earnings Call Transcript February 6, 2025 Viasat, Inc. misses on earnings expectations. Reported EPS is $-1.23 EPS, ...

Seize new opportunities in Saudi Arabia’s luxury hospitality industry. 5 hospitality jobs in Saudi: GM vacancies at SLS, ...

Square says retailers are focusing on merging online and in-store experiences to meet evolving consumer expectations.

Bengaluru, January 28, 2025: House of Masaba, a leading fashion brand, has teamed up with customer engagement platform MoEngage to enhance its communication strategies. The brand, which has seen ...

The National President of the Kulen Allah Cattle Rearers Association of Nigeria (KACRAN), Khalil Bello, has urged the North East Development Commission (NEDC) to sustain its efforts in advancing ...

By utilizing personalized survey results, Salad AI provides tailored ordering recommendations to match customers’ culinary preferences, raising the bar for digital customer engagement. Salad AI ...