Self-service technology has sparked much controversy since its introduction into retail – but hospitality businesses are singing its praises. Alice Peacock reports.

But for now, Airbnb is taking baby steps towards A.I. by experimenting with its impacts on customer service. Later this year, ...

Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Square is a leader in the credit card payment app space, offering a seamless blend of hardware, software, and payment ...

Broadridge and Verint say they are testing DeepSeek AI for automation and efficiency, while addressing cybersecurity risks in ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

In an increasingly competitive and congested financial services industry, improving the customer onboarding experience is vital for those serious about growth.

Find out Openbank Savings rates and how it compares to other online high-yield savings accounts in our review.

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

Mazda of Amarillo has been honored with the prestigious "President’s Award" and inducted into the 2024 President’s Club for ...