The strategy aims to redefine public services by using cutting-edge technologies to further elevate the customer experience ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

The service department at the Black Diamond Harley-Davidson earned a prestigious Gold Premier Service Award recently.

The employment department hasn’t hired an ombudsman, though, and isn’t asking lawmakers for money to do so anytime in the ...

Senate confirmed Collins, a 58-year-old Iraq war veteran, as the new Department of Veterans Affairs secretary by a 77-23 vote ...

Cocolife was recently honored with the prestigious CXP Best Customer Experience Award 2024 and recognized at the International Finance Awards.

Jen Suzuki reveals an effective strategy for maximizing a dealership's service department and BDC potential on today's Inside ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

WATCHUNG - ShopRite is hiring 150 workers for its new expanded store in the Blue Star Shopping Center on Route 22 expected to open this spring. A job fair will be held at the store 11 a.m. to 2 p.m.