By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

Most days, ecommerce sales occur without any face-to-face interaction. Customers can find your brand online, peruse your ...

By Bernard BEMPONG \xa0The digital revolution is rapidly changing the face of industries and businesses have increasingly recognized the need to integrate modern technologies into their ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Are you ready for data hyperaggregation? The idea of integrating data gathered from multiple sources is hardly new, but interest in digital transformation and AI is pushing enterprises to tackle ...

A UK Festivals Data Map has been launched featuring the details of more than 850 festivals that took place in England, Wales and Scotland in 2024, where music was a key part of the entertainment. Free ...

A new UK Festivals Data Map has been launched, mapping over 850 festivals that took place in England, Wales and Scotland in 2024, where music was a key part of the entertainment. The free, publicly ...