Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Iron Mountain leads this category in the Management Top 250, followed by Intel and Ball ...

Q4 2024 Management View CEO Matt Oppenheimer emphasized Q4 2024 as a standout quarter, with record revenue and adjusted EBITDA both exceeding $40 million for the second consecutive quarter. He ...

Breakthrough in processing technologies drastically reduces the cost of billing operations. FOSTER CITY, CA / ACCESS Newswire / / MATRIXX Software, a global lead ...

We list the best client management software, to make it simple and easy to more efficiently manage clients on a single software platform. Client management software describes a tool that monitors ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

a customer relationship management platform for businesses. This story was updated because an earlier version included an ...

Based on the Symfony2 PHP framework for web development, OroCRM comes with a range of customer management, reporting, analytics, and other features. Perhaps most impressively, a number of ...