The WhatsApp Application Programming Interface (API) has become an essential tool for businesses looking to enhance customer ...
Marketers today live in a world changing at a head-spinning pace, forced to balance a multitude of priorities in an 'Agentic AI' era.
Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...
Former Microsoft executive Hayete Gallot's new role at Google Cloud is part of an effort to become more nimble in helping ...
Former EverService executive joins CTM to oversee product development and CX initiatives MILLERSVILLE, Md., Feb. 6, 2025 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, ...
Joseph Loria, 61, turned job loss into opportunity by launching RetentionCX, a consulting firm that helps startups improve ...