American said that Heather Garboden's experience in revenue management and finance give her an understanding of what will be ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

The WhatsApp Application Programming Interface (API) has become an essential tool for businesses looking to enhance customer ...

Former EverService executive joins CTM to oversee product development and CX initiatives MILLERSVILLE, Md., Feb. 6, 2025 /PRNewswire/ -- CallTrackingMetrics, a global conversation analytics company, ...

West Yorkshire-based estate agency Charnock Bates has hired a land and new homes manager. Gary Roberts joins from housebuilder Duchy Homes, bringing more than 27 years of experience in new homes sales ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

In today’s competitive digital landscape, user experience consulting isn’t just a buzzword—it’s the key to creating seamless, high-converting customer journeys. Businesses that invest in UX consulting ...

VEGAS (January 28, 2025) – Foley Entertainment Group Chairman Bill Foley announced today, January 28, that the organization has hired world-renowned hotelier and customer experience expert Shane Green ...