Coinbase’s AI-powered customer support faces backlash, with users reporting frustrating loops and unresolved issues.

Coinbase has been under a lot of fire recently, and now, it has become a subject of interest from ZachXBT, a crypto sleuth famous for getting to the bottom of various scams. In separate updates shared ...

ZachXBT advised Coinbase to enhance security by making phone number inputs optional, creating a restricted account type for new users, and improving community education on scam prevention.