As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

The UK Financial Conduct Authority (FCA) has recently published its updated priorities for payments firms, providing crucial guidance on what is expected of Payment Institutions (PIs), Electronic ...

NVIDIA survey reveals increase in infrastructure spending as banking, trading and payments sectors embrace new technology ...

Welcome to the latest issue of Bracewell’s FINRA Facts and Trends, a monthly newsletter devoted to condensing and digesting ...

At core, Hub24 is a provider of investment administration software as a service. This includes portfolio administration, investment management tools, and managed account services. The firm has a ...

Top BPM firms like Genpact, EXL, and WNS are integrating AI agents for end-to-end workflow automation. While AI reduces ...

We assign Siegfried a Medium Morningstar Uncertainty Rating. Its business is relatively stable, with high switching costs and good visibility due to long-term customer contracts. However, small ...

Provenir survey reveals 60% of financial services organisations face model deployment hurdles while half plan increased investment in AI decisioning tools ...

FINRA issued its 2025 Annual Regulatory Oversight Report, providing a detailed look into FINRA’s current regulatory oversight ...

Restructuring plan enables struggling utility to keep operating just weeks before it was set to run out of money – but judge ...