AI-based customer experience solutions grew 84% year-over-year, and was led by the strong adoption of 8x8 Intelligent Customer Assistant for digital and voice self-service, which increased nearly 130% ...
Salesforce is expected to roll out the full version of its largely anticipated Agentforce 2.0 offering. Read why I remain ...
In December 2024, the European Telecommunications Standards Institute (ETSI) published an updated version of the TS 119 431 ...
As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic ...
Cybercriminals have been observed abusing a legitimate Salesforce service to attack people and businesses with ...
Salesforce plans to invest $500M in Saudi Arabia to bolster artificial intelligence development in the region, and train up ...
(NASDAQ:OKTA), the leading independent identity partner, today announced the appointment of Eric Kelleher as President and Chief Operating Officer (COO). In this new role, Kelleher will continue to ...
Companies have continued to cut jobs in 2025 after a wave of layoffs last year. Meta, Microsoft, BlackRock, and Boeing are ...
With its explosion on Tuesday following a blowout earnings report, Palantir (NASDAQ: PLTR) crossed a market cap of $200 ...
Workbooks, one of the best CRM providers, has announced the integration of advanced project management tools into its CRM ...
From humble beginnings, to serving over 5,000 global enterprises, to a deal to be acquired by Everstone. All in 15 years. In ...
According to a report by Bloomberg News, Salesforce will eliminate more than 1,000 positions as part of its strategy to streamline operations. The company had approximately 73,000 employees as of ...
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