Owain is the CRM Editor at TechRadar. He spends his time getting hands on with CRM platforms, interviewing key players from across the industry, researching the CRM market, and attending industry ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

We recently published a list of Top 10 AI Stocks to Watch In February. In this article, we are going to take a look at where ...

Banks can combine their natural advantages—core banking products and long-established brands—with cutting-edge customer ...

Robin Washington joins Salesforce as COFO in March 2025 to lead its transformation in the new agentic era. Congratulations!

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With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics, like customer satisfaction score, Net Promoter Score, and ...

As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic ...

Salesforce plans to invest $500M in Saudi Arabia to bolster artificial intelligence development in the region, and train up ...

(NASDAQ:OKTA), the leading independent identity partner, today announced the appointment of Eric Kelleher as President and Chief Operating Officer (COO). In this new role, Kelleher will continue to ...

Looking at stellar Q4 results, strong US commercial growth, and increasing AI adoption, here’s what we think of Palantir ...

Companies have continued to cut jobs in 2025 after a wave of layoffs last year. Meta, Microsoft, BlackRock, and Boeing are ...