How can AI help businesses get more from CRM? We asked Workbooks
Owain is the CRM Editor at TechRadar. He spends his time getting hands on with CRM platforms, interviewing key players from across the industry, researching the CRM market, and attending industry ...
Cloud Momentum and AI Strategy Take Center Stage at Pegasystems
We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...
Will AI Unlock New Potential for Salesforce (CRM) in 2025?
We recently published a list of Top 10 AI Stocks to Watch In February. In this article, we are going to take a look at where ...
Is 2025 The Year Banking Solves The Customer Experience Conundrum?
Banks can combine their natural advantages—core banking products and long-established brands—with cutting-edge customer ...
Robin L. Washington Named Salesforce’s New COFO Amid Company’s Transformation Into Agentic Era
Robin Washington joins Salesforce as COFO in March 2025 to lead its transformation in the new agentic era. Congratulations!
11 ways companies can safeguard customer marketing data
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