In an example provided by Lyft, a driver asks the chatbot for the requirements for driving for Lyft in their area, to which ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Sri Lankan Airlines has unveiled an Artificial intelligence powered chatbot for customer support, named ‘Yaana’ ...

SriLankan Airlines is presenting a game-changer with the introduction of ‘Yaana,’ an Artificial Intelligence (AI)-powered chatbot. Yaana is set to transform ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is simplifying product searches.

The San Diego Padres visited an orphanage in Mexico. ‘It's really sad to see their faces with no hope,’ said Juan, age 9.” In ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...