Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest ...

If you’re looking for reliable customer service, you can reach out to +1-209-623-2883 for prompt and helpful support.

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

Scaling your customer service team? Here are key questions to ask when hiring new agents. Creating an outstanding customer support team at your company begins with sourcing the right individuals.

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...