In this video, Providence Health Plan's Shannon Drotning shares her career journey from customer service to executive leadership, emphasizing her commitment to helping vulnerable populations navigate ...

Senate confirmed Collins, a 58-year-old Iraq war veteran, as the new Department of Veterans Affairs secretary by a 77-23 vote ...

U.S. Department of Veterans Affairs Secretary Doug Collins laid out his plans for the nation's largest integrated health ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

The healthcare e-commerce landscape is governed by stringent regulations, including HIPAA compliance for patient data, FDA ...

As the global leader in the cleaning and sanitation industry, Ecolab provides products that help its hospitality, food-service, and life-sciences customers do laundry, wash dishes, maintain clean ...

More than 100 customers of Health Matching Account Services, or HMA, have complained to the Better Business Bureau of Greater ...

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

Aetna has thrice denied legitimate claims and its customer ... health insurance to Connecticut residents since 1853, and today covers people in all 50 states. It is a pioneer in health care ...

To ensure clients receive quality healthcare service at anytime ... he remarked. We are a customer-first company in principles and practice. But our providers are at the heart of that commitment.