By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

It will give families easy access to information about their loved ones' daily activities, participation and meals.

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Abstract: Customer Relationship Management (CRM) systems, widely used in enterprises, have evolved into Software-as-a-Service (SaaS) platforms. With the advent of Customer Data Platforms (CDP), these ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Discover the key differences between cash registers and POS systems. Compare features, costs, and benefits to choose the best ...

Most days, ecommerce sales occur without any face-to-face interaction. Customers can find your brand online, peruse your ...