NICE has a narrow economic moat, but faces potential competition from AI entrants in the SMB segment. See why I rate the ...

Monica is a Newsweek reporter based in Boston. Her focus is reporting on breaking news. Monica joined Newsweek in 2024. She is a graduate of Clark University, with a master's from both Clark ...

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...