HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

Allica Bank, the challenger business bank, is set to nearly triple the size of its network of relationship managers across the UK. The move comes in response to growing demand for expertise from ...

Abstract: Customer Relationship Management (CRM) systems ... The RFM (Recency, Frequency, Monetary) model is a straightforward method for classifying customers and is applied across various industries ...

Retailers are rapidly adopting artificial intelligence and subscription-based models to enhance customer loyalty and drive growth, according to a new study from the University at Buffalo School of ...

(Reuters) – A proposed class action accusing Microsoft’s LinkedIn of violating the privacy of millions of Premium customers by disclosing their private messages to train generative artificial ...

De La Torre accused LinkedIn of breaking a promise to use personal customer data only to improve its services ... their private messages to train generative artificial intelligence models has been ...

De La Torre accused the business-focused social media platform of breaking a promise to use personal customer data only to improve its services, by sharing customers' messages with third parties ...