By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

Most days, ecommerce sales occur without any face-to-face interaction. Customers can find your brand online, peruse your ...

By Bernard BEMPONG \xa0The digital revolution is rapidly changing the face of industries and businesses have increasingly recognized the need to integrate modern technologies into their ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

Discover the 11 of the top SaaS Management Platforms that help businesses optimize, manage, and monitor their SaaS subscriptions.

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...