Unwrap, a customer intelligence platform, has raised a $12 million Series A led by Scale Venture Partners, Fortune has exclusively learned.

Here’s why it can help the customer experience ... [+] by augmenting, not replacing, human jobs. There’s no doubt that artificial intelligence is the future of customer service. AI has shown ...

But some tasks are more complex. One “customer intelligence” agent can pull records from across Oracle’s business software categories and write a report for sales teams heading into deal ...

This course teaches methods to convert organisations’ large data sets about customers, competitors, channel partners and their own activities into information for improved marketing decision making.

The role of artificial intelligence in customer experience begins with the relevance of the words themselves. As customers, we clearly want our service to be an intelligent interaction ...

Unwrap, the AI-powered customer intelligence platform, today announced its $12 million Series A to help companies better understand their customers. The round was led by Scale Venture Partners ...

Operative Intelligence represents a fundamental shift in how AI can be applied to customer service. Co-founded by brothers Peter and James Iansek, OI is built on their 25 years of experience ...

But some tasks are more complex. One "customer intelligence" agent can pull records from across Oracle's business software categories and write a report for sales teams heading into deal talks ...

Artificial intelligence is a driving force behind ... Here are 10 AI applications companies are embracing. Automating customer service Application: AI-powered chatbots can assist far more ...