Explore the honest value of a single customer and how it impacts your business success and customer satisfaction.

The Commercial Bank of Ceylon (CBC), a Sri Lanka-based lender operating in Bangladesh for 22 years, plans to scale up operations through digital transformation, focusing on deepening customer ...

Startup Singam launched the ValueCorn Initiative to emphasize sustainable growth in startups. The Tamil Nadu-based startup reality show connects innovative ideas with investors, aiming to simplify ...

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement. Acquiring new customers is important, but retaining existing ones is what ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

With increased competition, mastery of the right software tools that will help enhance communication with the customer is highly sought after within such industries as healthcare, banking ...

Bolton Council has split with its development partner on a key site aimed at building 160 ... application was put in by developers Capital&Centric back in May 2023 only for Bolton Council to ...

Skytable is a modern scalable NoSQL database with BlueQL, designed for performance, scalability and flexibility. Skytable gives you spaces, models, data types, complex collections and more to build ...

You were already a loyal customer, but now—thanks ... CX leaders who’ve embraced human-centric AI are already realizing tremendous value. They’re harnessing the power of AI to personalize ...

More than 67,000 customers offered insights across seven key categories of customer service treatment which included friendliness and appreciation of customers; professional competence ...