We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

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The following explores the ins and outs of real-time analytics and presents a few best practices that can help companies use ...

Enabling client success requires more than good intentions. It takes diligent effort and sustained focus to ensure that ...

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

We think Ingersoll Rand is on solid financial footing. The company ended 2024 with a net leverage ratio of around 1.6 times adjusted EBITDA, and debt maturities are well spread out. At the time of the ...

It is the internal customer (the employee) that constitutes the kingmaker through continuous, innovative and agile value ...

Marvell Technology's collaboration with Amazon's AWS on Trainium chips boosts its AI infrastructure potential. Find out why ...

Mobile retention companies themselves cover every ... of running a successful business is building customer loyalty. Customer relationship platforms enable you to do this via, among other methods, the ...

This guide will walk you through what an eCommerce customer acquisition company is, how they work, and how you can benefit from using them. An eCommerce customer ... initial contact and then ...

Key Takeaways Email sign-offs influence how messages are perceived and can boost engagement. Use AI and signature management tools for consistent, perso ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...