AI is getting smarter when it comes to real estate. Here's a look at some of the newest ways it is being used.

The San Diego Padres visited an orphanage in Mexico. ‘It's really sad to see their faces with no hope,’ said Juan, age 9.” In ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

A study titled Do LLMs Have Distinct and Consistent Personality?, detailed in a paper from Yonsei University and Seoul ...

By enabling agents to interact and share capabilities, organizations can offer consistent experiences, restoring simplicity ...

North America's prominent 43% share in the Generative AI in Customer Service market, amounting to USD 159.56 million...</p ...

While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

Agentic AI can understand, decide, and act independently - which could change the fundamental nature of customer engagement ...