In an example provided by Lyft, a driver asks the chatbot for the requirements for driving for Lyft in their area, to which ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is simplifying product searches.

A study titled Do LLMs Have Distinct and Consistent Personality?, detailed in a paper from Yonsei University and Seoul ...

Small businesses are uniquely positioned to leverage AI for business growth. Why? Because they have to do a lot with a little ...

The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

Research from CX vendor Nice finds that AI can identify financial vulnerable people better than humans and offer more ...

Several US government departments and agencies have moved to block access to DeepSeek. The US Department of Defense shut off ...

Royal Caribbean uses AI technology in a few different ways. For example, the dynamic pricing it uses on its website for ...

The cryptocurrency landscape in most countries across the globe is witnessing significant growth with more and more people ...

FlightHub, a Momentum Ventures subsidiary and leading online travel agency that allows consumers to book cost-effective travel services, has launched its AI-powered travel agent, Mila. Designed to ...