A recent study has found that social chatbots, an interactive form of artificial intelligence (AI), are effective in ...

From enhancing customer service and reducing costs to enabling scalability and fostering innovation, the benefits of learning to use AI chatbots are vast. As businesses and technologies evolve ...

Small businesses can maximize the full benefits of AI while minimizing downsides by using AI strategically and ethically.

OpenAI’s ChatGPT, Microsoft’s Copilot, Google’s Gemini and Perplexity AI – did a shoddy job of summarizing the news, a study ...

Peter Swain, a rising AI authority guiding thousands of entrepreneurs and enterprise organizations on the best and most innovative uses of AI, weighed in.

The monologue unspools with folksy flourishes like, “Wait,” “Hmm,” or “Aha.” Chatbots that yap to themselves before answering are now spreading as American rivals race to outdo ...

A study by the BBC found that four major chatbots – including ChatGPT and Google’s Gemini – struggled to accurately summarise ...

Many banks are introducing AI chatbots built to simulate humanlike responses, primarily to help cut the costs of human customer service agents. A new report from the Consumer Financial Protection ...

Yet, few companies have deployed secure AI-powered employee chatbots that align with corporate privacy and security standards. While Microsoft's Copilot is the default choice for many, its pricing ...