What if your equipment could predict failures before they happen? AI is making this future a reality for the field service ...

“AI models vary dramatically in terms of their environmental impact, from big general models to small domain-specific models,” says Boris Gamazaychikov, Head of AI Sustainability at Salesforce. “What ...

With the help of AI, Salesforce can probably do without some staff. At the same time, the company needs salespeople trained in new AI products, CEO Marc Benioff has stated. Salesforce apparently ...

Wedbush said Palantir Technologies (PLTR) and Salesforce (CRM) remain the two best software plays on the AI Revolution for 2025.

Cloud software seller Salesforce said on Monday that it plans to invest $500 million in Saudi Arabia related to artificial ...

The chatbot seeks to bring greater levels of automation to customer service operations of Salesforce’s clients. Describing Agentforce’s release as “ushering in a new era of AI abundance and ...

Salesforce has announced new Contact Center updates to its Service Cloud, including features such as conversation mining and generative AI-driven survey summarization. Salesforce bids to become AI ...

"Tech companies are shifting resources away from older core products toward new AI-driven systems and agents. Salesforce…is undoubtedly trying to redirect engineering and sales resource toward ...

Salesforce, the leading maker of customer management software, has embarked on a hiring spree for salespeople focused on the company’s new AI agent products. But it’s also been keeping a ...

Salesforce is slashing 1,000 jobs ... as the priority was its Agentforce service, which allows businesses to customize autonomous AI agents capable of handling complex and multi-step tasks.

The new partnership positions HCL Technologies for growth by establishing it as a Salesforce Inc. cloud-based software company business partner. The business transportation towards AI marks a ...

Meanwhile, Salesforce recently embarked on a hiring spree for salespeople focused on the company’s new AI agent products. Published first on TheFly – the ultimate source for real-time ...