Salesforce’s Data Cloud and its presence in other Salesforce products will bring in disparate customer data for GenAI actions. “They’re going to get frustrated when the copilots that they ...
Order Management and Service Cloud, meaning retailers can access customer data insights, product information databases and more. Salesforce argues that such tools are essential for retailers ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS ...
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