In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...

In an example provided by Lyft, a driver asks the chatbot for the requirements for driving for Lyft in their area, to which ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...

SriLankan Airlines is presenting a game-changer with the introduction of ‘Yaana,’ an Artificial Intelligence (AI)-powered chatbot. Yaana is set to transform ...

Sri Lankan Airlines has unveiled an Artificial intelligence powered chatbot for customer support, named ‘Yaana’ ...

The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is simplifying product searches.

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...

“While there is more at work than just single word exception, this is one of our older chatbots that had been scheduled for improvements and is not typical of our other AI customer service tools.