We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important.

Additionally, using the same software platform means being able to collect and analyze data regarding all aspects ... to workflows that result in the best customer resolution.

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Salesforce's CRM software helps businesses maximize customer data with features like lead scoring, omnichannel routing (which directs customer inquiries to the right agent across multiple channels ...

We also took into account each product’s limitations and the quality of customer service provided. When evaluating the best CRM software, we looked closely at each system’s features, such as lead ...

Reputable research software like ATLAS.ti or any others you're well-versed with can significantly help here. These tools can ...

After two years of major pivots and accelerated digital transformations, brands are taking a close look at the way they handle customer data. There's no question that the insights companies draw from ...

A hacker alleging to have information from a 2023 data breach has been posting to a cybercriminal forum, but CPS says its own ...