A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
The Management Top 250 ranking compares companies using the late management guru Peter Drucker’s principles. Companies are graded in five categories: customer satisfaction, innovation, social ...
a software company that provides enterprise resource planning and customer relationship management solutions for organizations in the AEC, government contracting, and professional services markets.
I n the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with ...