"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

Recently, USA Today published their list of the Best CRMs (Customer Relationship Management) software for 2024. And there were a lot of familiar and excellent applications mentioned. None of this ...

Gartner defines CRM Customer Engagement Center (CEC) as the market for software applications used to provide customer service and support by engaging both proactively and reactively with customers ...

Why do we need an automated CRM application? An automated CRM boosts efficiency by handling repetitive tasks, ensures timely, personalized interactions, and maintains accurate data. It frees up ...

We recently compiled a list of the 10 AI News Updates Making Headlines Right Now. In this article, we are going to take a ...

We recently published a list of 10 AI Stocks on Wall Street’s Radar After DeepSeek Breakthrough. In this article, we are ...

Integrating SugarCRM's Sugar customer relationship management applications with LotusLive will allow sales representatives to collaborate with customers and prospects, according to the companies.