However, he said that is before factoring in the benefits of new AI chatbots that could generate a “massive financial windfall” for the owner of Facebook, Instagram and WhatsApp.

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Peter Swain, a rising AI authority guiding thousands of entrepreneurs and enterprise organizations on the best and most innovative uses of AI, weighed in.

The launch of China-based startup DeepSeek's latest AI model has ended up causing a major meltdown of US tech stocks this ...

While the chatbots offer similar answers, the free version of China's ultra-efficient model has no messaging limits. But ...

While AI chatbots like Maia offer innovative solutions in property transactions, they are unlikely to replace human agents ...